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Help! My Printer is Crashing! Part One "My secondary machine is a Power Mac 6500 running OS 9.0.4. I have an Epson Stylus Color 800 printer. The other day, I was printing from Outlook Express 5, when the print stopped halfway. My Mac was unresponsive to clicks but I had cursor movement. Using apple-option-escape I force quit Outlook Express but when I tried to print again (I know, I should have restarted after force quitting), the machine would freeze. After a restart I attempted to print again, and the same thing happened. Subsequent tests showed that no matter what I tried to print, a graphic, the screen, whatever, it would still print half of the page from the original Outlook Express message. What is the cause of that and how would you suggest fixing it?" Answer to Part One It sounds like ther print job is stuck. You need to trash the file, then everything else should print just fine. Follow this path: Hard Drive/System Folder/Extensions/Epson Spooler (something like that)/Spool Folder. Take whatever is in there and put it on the dektop then try to print. Sometimes if a print job is corrupted it will clog up the works so nothing else can print. Think of it as a digital paper jam!
Part Two "I couldn't find any Epson Printer preferences in case of a corrupt pref file, so I removed all Epson extensions and reinstalled the drivers. That worked fine until today, when the Epson Print Monitor "hung" again. A force quit allowed for access to the finder, but another print attempt would freeze the computer. After a restart, I opened the Print Monitor and removed the item from the work queue and it printed fine again. What is going on with my printer? This stuff has never happened before? Is there a corrupt file somewhere that I don't know about?" Answer to Part Two I aslo have an Epson 800, but I have an iMac so I needed to get the USB
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